Thank you for visiting and shopping at https://autogate.ae. The following are the terms and conditions that constitute our Shipping Policy.
Currently, we ship in the United Arab Emirates.
Standard shipping cost for orders below 200-AED is 15 Dirhams
Standard shipping cost for orders above 200-AED is 0.0 Dirhams (Free Delivery)
While we use reasonable efforts to satisfy the shipping and delivery dates provided to you, we shall not be liable for any delays in shipments.
Order changes
Once your order has been confirmed, it can’t be modified. If you wish to cancel or return a product, you can visit the Return & Refund page and follow the procedure mentioned there.
Item not received
If you have successfully placed an order and haven’t received it, but the tracking status shows it to be delivered, then you may contact the carrier to find out the status of your order, since as once the item is shipped, we don’t have control over it.
If the problems persist, kindly write us at info@autogate.ae and we’ll try our best to help and resolve the issue at our earliest.
autogate.com and we will assist you to resolve the issues at our earliest.
You can visit the Return & Refund page to understand the procedure in case of orders that are declared lost or damaged.
Shipment confirmation & Order tracking
You will receive a Shipment Confirmation email once your order has shipped, containing your tracking number(s). The tracking number will be active within 24 hours.
Contact Us:
Phone: +971526882342
Email: info@autogate.ae